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Remote Deposit Capture

Important Remote Deposit Capture Service Interruptions

January 23, 2026 at 4:00 p.m. PT: You will no longer be able to access RDC through Pacific Premier Business Online Banking.

January 26, 2026 at 7:00 a.m. PT: Access RDC through Columbia’s Commercial Online Banking.

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What You Need to Do

Download history from current Remote Deposit Capture service: History will not transition to Columbia’s Commercial Online Banking system.

Access Remote Deposit Capture within Columbia’s Commercial Online Banking: Beginning January 26, 2026, select Remote Deposit Check Capture from the Account Services menu. No additional credentials will be needed.

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What You Need to Know

Layout and navigation: Pacific Premier’s Remote Deposit Capture and Columbia’s Remote Deposit Capture utilize the same underlying platform, ensuring a seamless transition and familiar user experience in terms of interface, functionality, and navigation.

Continue to use your existing scanner: Your scanner driver will update automatically to the columbiabank.com URL. Customers with a 6:00 p.m. PT cutoff time will extend to 8:00 p.m. PT starting January 26, 2026.

Deposit rejections: Single items will no longer be rejected. To reject an item, an entire deposit needs to be rejected and will be sent to pending so you can make a correction prior to submitting.

Deposits: Your submitted deposits will display as pending in your account until nightly posting. Deposited check funds are made available the next business day.